But whether that works or not, I will still contact CS as I think this is bad service from TT and it took me at least several hours (days) to get some type of resolution in my car. I will update the forum later with my results on the loopdir deletion. An approach TT should apply to the Favorites solution also. I always use a special category of POIs (NP in Dutch) as these do NOT get overwritten and are even transportable from one to another device. I don't care too much about losing the favorites and home location as I never use that as they get cleared every update anyway (another bad thing TT!!). I have planned to try the option to indeed delete the loopdir folder and see whether this solves the device issue, using the most recent map.

So I am planning to open a real complaint for Customer Service as I think with the amounts we pay to get map updates, this should be resolved ASAP. Finally went on this forum to find out I am not the only one with this issue. (my second card is still working fine without the update). However the issues is still the same: Looping. Yesterday I did an upgrade again on my malfunctioning card. Waited now for a few months to find out whether TT would come with a new upgrade that works. Conclusion: the upgrade was/is malfunctioning.

Back from holiday I used an old backup, but first did a reformat of the card, reloaded the backup, did the upgrade again, but again with this same issue. So at least I was able to continue to use the device on my holiday and after. First of all I kept a second SD card with the old version and that still works without issues. Tried everything to resolve it in the upgraded version: I did an upgrade to the most recent map and found a looping device. I had exactly the same issue with my Renaul (Laguna) Carminat device in July this year.

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